Overview

Position Title: Field Operations Supervisor

Company: Grand Central

Location: Stockport, UK

Job Description

Field Supervisors will report directly to the Director and Deputy Director of Field Operations and perform day-to-day management of field operations.

Responsibilities:

  • Canvass the Grand Central Business Improvement District daily to ensure supplemental services are being provided to a standard of excellence
  • Implement and enforce policies and procedures for the GCP’s Field Operations staff fairly and consistently
  • Provide constructive feedback to Field Operations staff regarding their job performance
  • Apprise the Director or Deputy Director of personnel or inventory issues as they occur
  • Identify and report streetscape asset condition/damage
  • Interact with owners, managers, and other business personnel to foster good constituent relationships
  • Work weekends and evening hours as required

Requirements:

  • A 4-year high school diploma or its educational equivalent and significant full-time experience supervising employees in a field operations or service industry environment
  • Strong communication skills

About Grand Central

Grand Central is an open-access passenger train operator with a reputation for industry-leading customer satisfaction. We connect communities in the North East and Yorkshire with London. Grand Central is part of the Arriva group, an international transport company.

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