Overview
Position Title: Field Operations Supervisor
Company: Grand Central
Location: Stockport, UK
Job Description
Field Supervisors will report directly to the Director and Deputy Director of Field Operations and perform day-to-day management of field operations.
Responsibilities:
- Canvass the Grand Central Business Improvement District daily to ensure supplemental services are being provided to a standard of excellence
- Implement and enforce policies and procedures for the GCP’s Field Operations staff fairly and consistently
- Provide constructive feedback to Field Operations staff regarding their job performance
- Apprise the Director or Deputy Director of personnel or inventory issues as they occur
- Identify and report streetscape asset condition/damage
- Interact with owners, managers, and other business personnel to foster good constituent relationships
- Work weekends and evening hours as required
Requirements:
- A 4-year high school diploma or its educational equivalent and significant full-time experience supervising employees in a field operations or service industry environment
- Strong communication skills
About Grand Central
Grand Central is an open-access passenger train operator with a reputation for industry-leading customer satisfaction. We connect communities in the North East and Yorkshire with London. Grand Central is part of the Arriva group, an international transport company.
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