Overview
Position Title: Sales Support Representative Program
Company: Ferguson Enterprises
Location: Topeka, KS
Job Description
Looking to start your sales career with one of the nation’s largest and fastest-growing wholesale distribution organizations? If you want to be a part of a program where the new hires are developed to deliver their best while enjoying the culture of autonomy, recognition, and rewards for achievement, come and join our ‘Sales Support Representative Program’.
Responsibilities:
- Assists in multiple behind-the-scenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needs
- Presents job quotes and provides accurate pricing and inventory information to customers
- Uses customer relationship management (CRM) system and phone system effectively
- Works together with Sales associates to provide outstanding customer service for both existing and prospective customers
Requirements:
- Passion for collaboration and desire to assist customers across the team
- Ability to build long-lasting relationships while balancing business and customer needs
- Drive to act and respond quickly to customer needs and make decisions in a timely manner
- General digital literacy including Microsoft Office
- Strong written and verbal communication skills
- Prior sales and/or customer service experience would be a plus
About Ferguson Enterprises
Ferguson is the nation’s largest distributor of residential and commercial plumbing supplies and pipe, valves and fittings (PVF). However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. We’ve grown from a local distributor to a $19 billion dollar company with approximately 29,000 associates in 1,600 locations.
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