El Paso Careers – Human Resources Manager

Overview

Position Title: Human Resources Manager

Company: City Of El Paso

Location: El Paso, Texas, US

Job Description:

Under direction, manage a division of the City’s Human Resources Department with accountability for ensuring citywide coordination of professional and administrative functions associated with delegated policies and programs through subordinate lead or supervisory staff.

Responsibilities:

• Supervise assigned personnel. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes.
• Plan, direct and review classification and compensation services if assigned. Involves: Oversee position analysis activities to establish, revise and abolish job classes that include devising and implementing methods to effectively collect job data, scheduling and assigning audits, studying organization charts and other job information, preparing and reviewing findings reports, writing or editing specifications, applying job classification and evaluation plans, determining occupational categories for regulatory compliance, and recommending approval or disapproval of working out of class requests. Oversee compensation analysis activities that include conducting and participating in market pricing surveys, comparing competitiveness of programs, reviewing individual pay adjustments, hiring offers and personnel contracts for adherence to standard practices, calculating cost estimates of short and long term budget effects of pay schedule alternatives and collective bargaining economic proposals, and making recommendations. Design or modify job and survey questionnaires. Analyze and consult with departments on such complex issues as organization and job design, occupational career lattices and capabilities required, pay equity and compression, and performance rewards and recognition.
  Perform division general and fiscal administration. Involves: Participate in setting performance goals and priorities that contribute to departmental mission. Prepare recommendations and justify division program and capital funding to assist in preparation of department budget and control expenditures. Plan, develop, implement and administer components of information system to establish and maintain timely and accurate reporting and recording pertaining to functions managed. Design databases and partner with information technology staff and outside consultants and vendors to provide Intranet access to applicable databases and end user training. Oversee preparation of activity reports.
• Plan, direct and review employment services if assigned. Involves: Oversee recruitment activities that include developing and implementing methods to effectively attract pools of qualified job applicants to adequately meet staffing needs, to include succession and workforce planning. Oversee examination activities that include developing, preparing and administering tests, verifying and validating results. Oversee application review and evaluation, and eligible candidates list preparation. Monitor selection methods including candidate interview processes. Oversee position requisition and applicant referral processes to ensure positions are filled according to applicable rules and regulations. Oversee the review of examination protests, analyze test data, recommend disposition, and propose and implement approved changes to unsuitable tests.
• Represent department and provide technical guidance on issues for which functionally responsible. Involves: Remain up-to-date on changes, and advise department heads and others regarding applicable rules, regulations, ordinances, state and federal laws, and professionally accepted practices and procedures. Review, research and recommend innovations for existing or proposed plans, policies and processes to improve program effectiveness and service efficiency, and implement approved changes in conjunction with other human resources divisions. Participate in coordinating delivery of human resources services to departments. Respond to information requests by participating in special studies and preparation of comprehensive analytical reports on complex general human resources management issues and assisting in document dissemination. Attend Civil Service Commission, City Council, professional association and other meetings, as required.
• Plan, direct and review organization development services if assigned. Involves: Oversee the development, coordination and execution of initiatives aligned with the overall business of the City to ensure employee retention and training effectiveness. Ensure planning, monitoring and appraisal of employee work results by training managers to coach and discipline employees; schedule management conferences with employees; hear and resolve employee grievances; counsel employees and supervisors. Collaborate with legal staff to interpret civil service rules and regulations or human resources administrative policies, advising employees and management on such human resources matters prescribe by incident or complaint. Oversee the administrative investigation progressive discipline, employee grievance, medical reassignment, tuition reimbursement and drug and alcohol testing process. Oversee the design, development, and delivery of skill-building activities, including training and development, career frameworks, which target individual development. Establish tracking and reporting of key human resources metrics, including return on investment for training and development programs. Use data and analysis to solve real-world human resources challenges. Maintain management guidelines by researching best practices, preparing, updating, and recommending human resources rules, policies, and procedures.
• Plan, direct and review payroll processing and personnel records management if assigned. Involves: Coordinate and monitor data entry, quality control. Research or assign research to identify and solve systemic and individual problems, and complex issues associated with new and changed activities. Render expert technical advice to individuals and departments on implementing corrective measures, answering questions, and responding to subpoenas and open records requests. Represent the City and Department in hearings about and furnish information required to process workers’ compensation and unemployment claims, and for retirement service credit. Oversees leave management such as FMLA, LOA and collaborates on transitional duty and temporary accommodations under the ADAAA. Ensure maintenance and security of employee files. Analyze end user needs, and collaborate with other division heads and Information Technology to develop and install current and planned computerized payroll and human resource management system changes. Oversee ongoing data management services provided to City departments.
• Plan, direct and review the City’s employee benefits, risk management, worker’s compensation and safety services if assigned. Involves: Develop, recommend and implement approved, new or modified plans and employee benefits policies. Monitor delivery of services for adherence to terms of contracts and to evaluate third Party administrators (TPA’s) management of City health benefits. Oversee program planning and the development of informational materials. Investigate, research and respond with accurate materials to inquiries and complaints. Monitor information system(s) for timely and accurate recording of losses, claims, premiums and other risk related costs and experience factors. Coordinate the investigation of on-the-job injuries and reviews of Worker’s Compensation Claims. Oversee the development of accident prevention programs.
• Participate and make recommendations to the city collective bargaining unit in connection with employee benefits. Prepare analysis and reports on worker’s compensation cost and loss data. Prepare specifications for risk management and employee benefits bids in conjunction with purchasing and legal staff. Prepare and execute, with legal consultation, benefit documentation, such as original and amended plan texts, benefit agreements and insurance policies. Ensure prompt and accurate compliance with applicable federal, state and local regulations. Review and analyze changes in state and federal laws pertaining to benefits and report necessary changes to administration.

Requirements:

• Texas Class “C” Driver’s License or equivalent from another state.
• A Bachelor’s degree in social or behavioral science, business or public administration or related field, and four (4) years professional human resource administration experience, including three (3) years in a lead or supervisory capacity.