Overview
Position Title: Senior Assurance Manager
Company: Driver and Vehicle Licensing Agency
Location: Swansea, Wales, United Kingdom
Job Description:
As Senior Assurance Manager you will be responsible for managing the delivery of programme and project assurance activities, acting as a critical friend to provide cost effective, independent assurance of all change investments across the Agency, whilst providing advice and guidance throughout.
This role places you in an exclusive position where you will gain insight into change activity across the whole Agency, enabling you to truly experience the big picture. You will be uniquely placed to influence and interact with a range of stakeholders up to Executive Team level, allowing you to establish strong working relationships.
Responsibilities:
- Develop and maintain working relationships with relevant stakeholders in relation to business as usual and change, ensuring due process is followed.
- Undertake analysis of assurance findings ensuring effective implementation of opportunities to improve ways of working
- Manage the delivery of continuous assurance activities for areas within responsibility of the role, ensuring cost effective, independent assurance of all change investments across the Agency
Requirements:
- The successful candidate will understand what is needed for successful change delivery, including the impact of change on an organisation and experience of delivering a change. You will be a strong advocate for change and continuous improvement, recognising the benefits of promoting a change culture across the team and stakeholder group.
- You will possess excellent interpersonal and verbal and written communication skills and can work effectively with key people, focusing on a common objective. You enjoy influencing others, encouraging them to make the right decisions in line with the business strategy.
- You will have experience of providing guidance and robust recommendations to internal stakeholders, where your exceptional stakeholder engagement and relationship building skills will enable you to influence and challenge at all levels.
- Organisation and effective time management are critical to effective performance in this role and you will thrive managing a varied and challenging workload, delivering a service in line with customer expectations.
About Driver and Vehicle Licensing Agency
We’re the Driver and Vehicle Licensing Agency (DVLA) holding over 49 million driver records and over 40 million vehicle records. We collect around £6 billion a year in vehicle excise duty (VED).
We’re an executive agency of the Department for Transport (DfT). Located in Swansea, we're one of the largest employers in South Wales with over 6,000 staff.
We're responsible for:
• recording driver endorsements, disqualifications and medical conditions
• issuing photocard driving licences
• issuing vehicle registration certificates to vehicle keepers
• taking enforcement action against vehicle tax evaders
• registering and issuing tachograph cards
• selling DVLA personalised registrations
• helping the police and intelligence authorities deal with crime
• providing anonymised data to those who have the right to use the service
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