HEO Caseworker/Decision Maker – Disclosure and Barring Service Jobs Feltham

Overview

Position Title: HEO Caseworker/Decision Maker

Company:  Disclosure and Barring Service (DBS)

Location: Feltham, UK

Job Description

2012, operating from two sites, Liverpool and Darlington.

We provide disclosure functions in England, Wales, Jersey, Guernsey and the Isle of Man, and barring functions for England, Wales and Northern Ireland, on behalf of government.

We provide services that enable organisations in the public, private and voluntary sectors to make  better informed, safer recruitment decisions. We do this by providing information to enable them to determine whether individuals are unsuitable or unable to undertake certain work, particularly with occupations involving regular contact with vulnerable groups, including children.

Responsibilities:

• Confident that you can manage on a daily basis with reading and assessing material which relates to the abuse of vulnerable people
• Ensure work is progressed to timescales and quality standards
• Make robust, defensible written decisions in case with information drawn from a wide range of external sources that must be well-presented, supported by facts and contain all the relevant information
• Correspond professionally with individuals under consideration, their representatives and appropriate public bodies associated with a case
• Provide advice and guidance to external enquirers
• Ensure risks, issues, novel and/or contentious cases are identified, discussed and actioned as appropriate
• Maintain consistency of casework, adhering to best practice and engaging in peer review through discussion and communication with other Caseworkers and manage to deliver quality decisions
• Provide regular management/statistical information to senior managers
• Contribute to DBS’s continual programme of business improvement through participation and involvement in team meetings, workshops and conferences
• Offer solutions and ideas for improvement and a willingness to change and try alternative ways of working that deliver more efficient ways to safeguard
• Undertake line management responsibilities

Requirements:

•  Experience of making safeguarding risk-based decisions in relation to the protection of vulnerable groups
•  Ability to apply an objective, evidenced based approach to decision making that is rooted in critical/risk analysis
• Proven experience of working within a legislative framework and applying legislative criteria, policy and guidance to decision making
• Ability to assess large volumes of information and in a timely fashion arrive at rational and sound conclusions that address any safeguarding risk and meet service need