Customer Experience Manager – Unite Students Careers London

Overview

Position Title: Customer Experience Manager

Company: Unite Students

Location: London, UK

Job Description

We are Unite Students, a progressive FTSE 100 company, and the leading provider of purpose-built student accommodation in the UK. We are looking for talented people leaders with great potential to join us asStudent Experience Managersand help us build a world-class operation that exceeds the expectations of our customers whilst leading your own team to success.

Responsibilities:

• adapt your style to inspire, engage, and motivate your team in varying situations
• apply a consistent set of practices to identify team performance and gaps, build core competencies and improve overall employee performance
• manage your own and your team`s workload and pressure, and adapt to evolving situations by seeking alternative approaches
• adjust current working processes and generate new ideas in response to transformational changes and demands
• build a network and collaborate with cross functional teams with diverse expertise and capabilities
• champion diversity and inclusion and build solutions based on unique contributions from colleagues from various backgrounds
• reflect on your own capabilities and behaviours, participate in development activities, and use feedback to support your performance and development

Requirements:

• A market competitive salary and benefits package
• Excellent training to support your learning and development
• An opportunity to grow your skills in a supportive and collaborative environment