Overview

Position Title: COURT INTERPRETER

Company: City Of Houston

Location: Houston, Texas, US

Job Description:

Provides simultaneous interpretation of verbal communications from one language into another in a court of record.  Ensures all parties understand the information exchanged. Provides written translation of documents/communications (i.e., legal documents, correspondence and official announcements) from English to a second language, or vice-versa, for a court of record. Provides information to non-English speaking customers or visitors by telephone, electronic mail, and in person. Performs general clerical/administrative duties as required. Assists with special projects as requested. Ability le to travel to multiple court locations; sometimes on short notices.

Responsibilities:

  • Provides simultaneous interpretation of verbal communications from one language into another in a court of record.  Ensures all parties understand the information exchanged.
  • Provides written translation of documents/communications (i.e., legal documents, correspondence and official announcements) from English to a second language, or vice-versa, for a court of record.
  • Provides information to non-English speaking customers or visitors by telephone, electronic mail, and in person.
  • Performs general clerical/administrative duties as required.
  • Assists with special projects as requested.
  • Ability le to travel to multiple court locations; sometimes on short notices.

Requirements:

  • Responds to consumers’ questions received over the phone, face-to-face or through mail
  • Knowledgeable of community services, supports and eligibility criteria
  • Prepares written records of correspondents with consumers and inputs information into the client management system
  • Collects data, resources and Medicare information to assist consumers over the phone and face-to-face
  • Knowledgeable about Medicare, Medicaid, Social Security and Retirement Benefits
  • Other duties as assigned by Houston Health Department and Harris County Area Agency on Aging
  • Certified Benefits Counselor
  • Provides information to consumers who require Medicare counseling, financial and Legal assistance Medicare counseling
  • Maintains client records ensuring data is included for effective follow-up and required reports
  • Solid background in providing and coordinating services for people with complex problems
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