City Council Jobs – Income Management Officer In Leicester

Overview

Position Title: Income Management Officer

Company: City Of Leicester

Location: Leicester, England, UK

Job Description

This fantastic Job opportunity involves working in our Income Management Team within the Housing Division. The Income Management Officer is responsible for maximising the rental income for the authority by collecting rent, minimising rent arrears, and supporting customers to help sustain their Council tenancies.

Responsibilities:

The role will involve enforcing conditions of tenancies in relation to rent arrears, recovering, and managing debt, in line with policy up to and including, preparing cases and advocating on behalf of the authority in County Court for rental possession hearings.  The Officer will also provide an income maximisation service to support customers and signpost them for specialist support as appropriate. The role involves visiting tenants in their own homes and conducting office interviews.

Requirements:

Using your experience of working with in Housing Management or Rent Recovery teams and your excellent communication skills you will support wide range of customers, including vulnerable people with complex needs with the management of their rent account to minimise rent arrears.