Overview
Position Title: Field Officer
Company: Capita
Location: Aberdeen, UK
Job Description:
If you enjoy working outdoors and are looking for a role that offers job security and gives you a level of flexible working then this could be the perfect job for you.
Responsibilities:
- Following standard operational procedures, you’ll ensure contract compliance is maintained always.
- You’ll keep track of all visits conducted and make sure you complete paperwork in a timely and accurate manner.
- It will be your responsibility to explain the legislation, help the customer understand our payment options and where necessary conduct an interview under caution.
- You’ll also help with ad-hoc duties and take part in meetings with both your team and your line manager.
- Occasionally, you may be required to give evidence in court’
- In the role of Field Officer, you will be visiting addresses that don’t have a valid TV Licence, whether that’s alone or alongside a colleague.
Requirements:
- It’s essential that you have a full UK Driving Licence and access to your own car, with at least a year of driving experience and comfortable driving on a variety of roads
- Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
- You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis
- We recruit from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex forces or security, however, there is one thing in common – excellent communication skills.
About Capita
Capita is a transformation and digital services business, delivering innovative solutions and simplifying the links between businesses and customers, governments and citizens.
We partner with clients to transform their businesses and services, taking on the complex and difficult things – so they don’t have to.
As part of the fabric of UK society, we’re helping millions of people every day.
Find out about what it's like to work for Capita: http://www.youtube.com/playlist?list=PL621945481482AF24&feature=plcp
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