Credit Representative – Canon Jobs Brampton

Overview

Position Title: Credit Representative

Company: Canon Canada

Location: Brampton, On, Canada

Job Description

As the Credit Representative, you will be responsible for managing an account portfolio, while ensuring prompt collection of accounts receivable.

We’ll trust you to make a big contribution to our team as you develop and grow – your excellent customer service, positive attitude and commitment to doing a good job will ensure success – you will play a key part in helping us excel today and improve tomorrow!

Responsibilities:

• Investigate customer chargebacks and liaise with business administration, sales, and customers to ensure prompt resolution
• Reconcile assigned portfolio accounts and process customer credit card payments
• Respond to customer inquiries and concerns regarding accounts
• Liaise with Sale and Service Administration regarding contract changes
• Prepare third party packages for referral and bad debt write-offs

Requirements:

• 1-3 years of relevant work experience
• Strong time management/multi-tasking skills
• Ability to analyze and assess customer inquiries and direct customers to appropriate departments
• Good computer and technical skills – Microsoft Office proficiency with a focus on Excel
• French is an asset