Business Systems (SAP) Process Expert – Johnson & Johnson Remote Jobs Belfast

Overview

Position Title: Business Systems (SAP) Process Expert

Company: Johnson & Johnson

Location: Belfast, UK

Job Description

Johnson & Johnson Medical Companies produce a broad range of creative products and solutions used primarily by health care professionals in the fields of orthopaedics, neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive devices business in the world, Johnson & Johnson Medical Devices is designed to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands.

Responsibilities:

• Support business in achieving its goals through strategic projects and key initiatives by managing supply chain (OTC/Order to Cash) related ERP and supporting systems requirements.
• Conduct “as is” and “to be” analyses to help define scope of process improvement projects, ERP system Support design of new and improved supply chain processes, perform gap analyses.
• Extract, organise and translate business requirements to IT functional/technical specifications and user stories.
• You will be accountable for planning and execution of UAT (user acceptance testing) in assigned projects to ensure that system requirements are aligned to the business goals and objectives.
• Support day to day operations in order to cash area by responding to end user requests, perform troubleshooting tasks and partner with IT to ensure timely resolution of problems.
• Perform daily monitoring of the process flow (order to invoice failures) as well as daily reporting and analytics.
• Ensure process documentation (job aids, desk top procedures, general information, etc) is kept up to date and appropriately stored.
• Through assigned activities (lean, process improvements, network studies), analyse the DELIVER business processes for inefficiencies and inadequacies.

Requirements:

• In-depth understanding of SAP ECC 6.0 functionality across sales and distribution module.
• Demonstrable experience in SAP SD implementations or improvements and production support, on power user level.
• Previous experience and understanding of supply chain core business processes on EMA level
• In-depth knowledge and understanding of integration points with OTC processes (Intercompany billing, Customer Billing, Customer Master, Material Master, Pricing, Order Flow)
• Experience in SAP ERP support for both customers and vendors across supply chain including 3PL integration or links into WCS systems (warehouse control/management systems)