Overview
Position Title: Strategic Program Manager
Company: BT
Location:Brighton
Job Description:
Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.
Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.
Responsibilities:
- Instills and drives a culture of high performing delivery teams
- Drives delivery in accordance to relevant program governance standards; partners with Agile Transformation leadership to define best practices and operating model for delivering strategic programs within an agile way of working including the process, practices and tooling
- Uses Agile KPIs to identify and address any delivery performance issues
- Accountable for all delivery risk; issue and change management and resolution related to assigned strategic programs
- Accountable for delivery outcomes against the quarterly commitments made to key business stakeholders through leading delivery of prioritised strategic
- Roadmap programs
- Responsible for identifying and delivering opportunities for cost savings; monitoring progress against budget and business cases in conjunction with the
- Portfolio Demand and Planning team
- Leads program centric synchronisation meetings across tribes, squads and key cross functional stakeholders to provide delivery progress updates against agreed business delivery milestones
- Summarises program delivery objectives and publishes them for visibility and transparency
- Accountable for dependency management cross tribe and major external stakeholder
- Collaborates with tribe Agile Delivery leadership and Portfolio Demand management on tribe capacity planning to meet program delivery milestones
Requirement:
- Stakeholder Management: Able to establish and maintain internal and external senior stakeholder relationships and facilities mutually beneficial negotiations to develop solutions, ensuring they meet current and emerging business strategic priorities
- Industry standard qualifications in Agile and Program Leadership (e.g. APM, MSP, Leading SAFe, SPC,) and lean practices (e.g. Lean Six-Sigma)
- Be Agile: Solid understanding of lean Agile delivery practices with awareness of major frameworks (i.e. SAFe, LeSS, Spotify). Ability to lead collaborative
- Agile ways of working and effectively manage changing Roadmap priorities
- Program Leadership: Highly experienced at leading large scale, multi-£m, complex technical delivery programs within a cross functional setting
- Transformation: Be able to manage operational model changes in collaboration with the Agile Transformation Snr Manager. Driving adoption through
- Agile Delivery Managers and Scrum masters into their respective Tribes / in line with business needs of customer centric, high quality and low cost product delivery
- Problem Solving: Must be able lead and take ownership of proactively solving technical delivery escalations that are multiplatform wide, impacting multiple services or cross Tribes/Business areas
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