Account Handler – Zurich Insurance Jobs Birmingham

Overview

Position Title: Account Handler

Company: Zurich Insurance

Location: Birmingham, UK

Job Description

We’re looking for a Commercial Insurance Account Handler based around the Southwest of England to support the growth and development of the Zurich Municipal Sales Team. Primarily a homebased role, with regular customer visits and travel to our Farnborough Office in Hampshire.

The ideal candidate will have experience in multiline (Property, Casualty and Motor) commercial insurance experience.

In this dynamic and new role, we’ll expect you to support the Team in providing an excellent service for our customers across our Public Sector market.

Responsibilities:

• You will also be expected to interact directly with customers, internal teams, and colleagues to ensure that our customer requirements are met and be actively involved in supporting the Sales Team to respond to both new and existing business enquiries. You’ll therefore be someone who puts the customers’ needs first and can also work in team that is focused on customer requirements.
• This role therefore requires a wide variety of skills and is for someone who relishes a challenge and likes to be given the freedom and responsibility to go out there and make it happen.
• This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.

Requirements:

• It doesn’t matter if you haven’t worked as an Account Handler before, what we really need is a willingness to learn and to contribute.
• Previous insurance experience would be great, but what we really need are your strengths and energy to come into play.
• In this role, communication will be key as you will work with a lot of functions to ensure customers experience our full proposition. You should be comfortable making decisions using both data and your own judgement to provide the best outcomes for Zurich and our customers, as this is what is most important to us.
• We’d like you to be happy to challenge processes and decisions using your attention to detail. You’ll naturally adapt your style to different workloads and pressures and be able to think on your feet. Finally, organisation and the ability to prioritise is key, our customer is always foremost on our minds!