Aberdeen Job Vacancies – City Warden In Aberdeen

Overview

Position Title:City Warden

Company: City Of Aberdeen

Location: Aberdeen, Scotland, UK

Job Description

The Senior City Warden will manage a team of City Wardens and ensure high visibility patrols of areas are maintained to help prevent and deal effectively with issues affecting safety, cleanliness and free flowing traffic. The postholder will understand the needs of specific communities and work collaboratively to improve outcomes.

Responsibilities:

• The post holder is expected demonstrate:
• Experience of supervising staff.
• Experience of working with the public in a community safety, environmental, parking or similar position.
• Experience of partnership working.
• Experience in developing and implementing new office systems and procedures.
• Experience of interpreting, reviewing, collating and presenting information.
• Proven experience in working in challenging situations. Ability to work proactively and with limited direct supervision.
• Ability to work accurately with detailed information and to ensure that practical tasks are effectively implemented.
• Ability to meet competing deadlines by organising and prioritising workloads.
• Ensure consistent issuing of Fixed Penalty Notices for Environmental Offences across the service.
• Take a lead role in the detection and removal of vehicles that are deemed to be abandoned.
• Participate and support planning of community-based initiatives to promote safe and clean communities
• Direct resources and engage with businesses to encourage proper waste disposal arrangements.
• Ensure team’s ongoing compliance with policies and procedures while taking an active role in their design and supporting changes.
• Be aware and ensure communication of changes to policies, procedures, legislation and local restrictions.
• Complete and monitor direct reports completion of all mandatory training packages made available.
• Support the ongoing development of processes and procedures. Ensure own compliance and compliance of team with set out processes and procedures.
• Play an active role in service and organisational development including supporting and developing teams affected by change.
• Maintain and encourage positive relationships with partners and communities, delivering the highest standards of customer care.
• Building relationships in communities with businesses, residents and community groups.
• Attend partnership meetings and contribute to the overall objectives by sharing information, identifying tasks and ensuring satisfactory completion of tasks and responses to partnership.
• Provide a high-level of customer service in line with the organisations “We Care Charter”
• Commit to continuous development of engagement skills to continue building positive relationships.
• This job profile provides indicative information about outcomes, tasks and activities that may be undertaken as part of this role. It is not intended to be an exhaustive list due to the need for agility and flexibility in our workforce and to be responsive to change and meet business needs.
• Ability to communicate with customers both internal and external, over the telephone and face to face.
• Ability to produce accurate written work.
• Ability to interpret financial information.
• The interpersonal skills necessary to sustain effective relationships on behalf of the Council with internal and external customers.
• E-literate and competent in developid tong, administrating and using PC and associated networks and systems to acquire, manipulate and disseminate information.

Requirements:

• The post holder needs to hold as a minimum:
• Full UK driving license
• Be able to attain and hold satisfactory Disclosure Scotland Check