Overview
Position Title: MARBELLA SALES ASSOCIATE
Company: Hermes
Location: Cardiff, UK
Job Description
To provide excellent customer service to all clients. Assist colleagues with sales in order to support the turnover of the store. Demonstrate values of the house to all clients and colleagues. Begin to develop an understanding of the culture and values of the house.
Responsibilities:
Contribution to turnover of store through selling.
Demonstrate warmth and patience in all dealings with our customers, always displaying a ‘can-do’ attitude.
Begin to deal with customer requests and ensure efficient communication with the client and relevant colleagues throughout.
Develop your knowledge of the after-sales support processes.
Be proactive yourself in familiarising yourself with merchandise to enhance product knowledge.
Requirements:
- Demonstrate good team spirit in the workplace
- Acts as a team player
- Take initiative
- Demonstrates warmth and empathy, especially with objections
- Stays calm when under pressure whilst also being adaptable and versatile
- Acts as a true ambassador of the House
- Hold a high level of personal standards
- Native Spanish speaker and high level of English. Arabic speaker is a plus
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