Overview
Position Title: Customer Service Representative
Company: HSBC
Location: Cardiff, UK
Job Description
In Small Business Banking we have over 800 employees who look after more than 820,000 domestic and international small business customers. We are proud to be the incubator for both our customers and our people, supporting them both at the start of their journeys. Our ambition is to help our clients to ‘build back better’ and create a stronger, more resilient and sustainable economy.
Responsibilities:
- Flexible working opportunities, 4 or 5 day shift patterns available
- On-site gym, personal trainer, virtual yoga and regular health and wellbeing events
- Holidays will be 231 hours per annum based on a 35 hour week
- Opportunity to take up to 2 paid community days each year
- Free parking
- Subsidised on-site nursery
- Market leading healthcare for you and your family
- Competitive maternity, paternity, shared parental and adoptive leave policies
- Development programmes & career progression.
- Comprehensive training programme backed up by full on the job support for the first 2 weeks
Requirements:
- We believe that our workforce should reflect our customer base therefore we want to build a team that is as diverse as our customers.
- We recognise the value that diversity brings in our business, recruiting the person who is most suited to the job is our aim and warmly welcome applications from people of all backgrounds, beliefs, age, disability, gender, sexual orientations, nationalities and religions (we have a prayer room on site). We want everyone to bring their true selves to first direct
About HSBC
Throughout our history we have been where the growth is, connecting customers to opportunities. We enable businesses to thrive and economies to prosper, helping people fulfil their hopes and dreams and realise their ambitions.
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