Adidas Uk Careers – Sales Consultant In Birmingham

Overview

Position Title: Sales Consultant

Company: adidas

Location: Birmingham, UK

Job Description:

This job posting does NOT represent a live vacancy. What does that mean? It means that this posting is here specifically to collect applications all year long. Don’t let that discourage you – whenever there is a role to recruit for, this is where we would look to find talent outside of our business.

Responsibilities:

• Allocate resources and organize processes to drive profitability in a variety of situations and market conditions
• Have a working knowledge of the Profit and Loss Statement and the store KPIs and makes commercial decisions based on sound financial judgment
• Track store performance data (e.g., best sellers, weekly forward demand and sales per square foot) and respond with solutions that drive commercial success
• Understand the behaviour and patterns of the store’s customer base, draw conclusions from this and makes relevant adaptations to the service offer
• Actively monitor customer satisfaction and feedback systems to drive continuous improvement
• Lead service by example and ensures highly visible and effective customer service management at all times
• Create a culture where all store activity and assets are vehicles for showcasing and driving Brand equity
• Actively ensure Brand and product knowledge is transferred into sales skills in all relevant categories
• Manage an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store
• Ensure store team compliance with all store policies and procedures
• Drive continuous improvement in stockroom processing and replenishment procedures
• Minimize loss by ensuring all loss prevention procedures are followed

Requirements:

• Provide suggestions of ideas on ways to improve systems and processes
• Manage the recruitment, onboarding, training and development of the store team and ensures all HR policies and procedures are adhered to
• Work with the Senior Store Manager to identify strong performers with potential for growth along the Retail Field Career Ladder
• Create a high performance culture in his/her store by setting clear expectations and targets, analyzing team performance, holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance
• Coach, motivate and inspire the team members to accomplish store goals and maximize their individual performance
• Actively collaborate and share best practice to drive Store team performance
• Communicate a desire to learn and seize all available opportunities to drive his/her development and increase performance
• Actively seek to improve and further the customer interaction with the brand using the Net Promoter Score