Overview

Position Title: Day Shift Manager

Company: Hermes

Location: Bristol, UK

Job Description:

You’ll be joining our business as a key member of the Depot Management team. Working alongside our Outbound Process (Nightshift) Manager, you will support your Depot Manager in ensuring the smooth running of the Depot. The Inbound Process Manager is responsible for the performance of the day operation whilst proactively seeking ways to improve cost, service & operational efficiency. You will ensure all resources including third party agency workers are managed, planned and controlled to achieve the agreed service levels.

You will be responsible for motivating your staff, problem solving on a day to day basis and operationally. Each Depot has challenges, but you’ll have an experienced central team, senior Managers as well as peer mentorship to support you and your Supervisors; this support will enable you to meet your potential and grow your experience.

As our Inbound Process Manager, you’ll report in to the Depot Manager and you will be pivotal in providing leadership and direction to the Day Shift.

Our Inbound Process Manager job is for someone who understands how to motivate staff and can efficiently prioritise pressing needs, where there isn’t an obvious solution. Lateral and original thinking would be a benefit as would logistics experience, but we are open to experience gained in other related fields. You must be able to work collaboratively and take the lead on projects amongst your peers.

Responsibilities:

  • Develop and train reports and ensure SLA’s are hit for the Day shift
  • Ensure compliance with all site HSES rules and regulations
  • Generate and process BI and MI reports based on work output of Drivers and Loaders
  • Manage a team of Direct Reports and a team of up to 50 indirect reports providing leadership and direction for the shift
  • Manage individual project priorities, deadlines and deliverables.

Requirements:

  • Good communicator and able to liaise at all levels
  • Experienced of working in fast-paced logistics
  • Must be able to work on own initiative in a pressurised environment to tight deadlines
  • An understanding of Transport regulations
  • PC Literate with a working knowledge of Microsoft office
  • Flexible approach to work to meet business requirements
  • Management experience of leading and managing a team.

About Hermes

We’re Hermes, the parcel people.

We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 640 million parcels a year with a mission to be the UK’s carrier of choice.

The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles.
We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS and John Lewis.

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