Overview

Position Title: Studio Operations Site

Company: Netflix

Location: Bournemouth, UK

Job Description:

The ideal candidate will be experienced, passionate and self-motivated in relation to all Operational systems, services and site running, with excellent attention to detail and the ability to deliver a diverse workload within a challenging workspace.

Responsibilities:

  • To utilise trend analysis and communication / feedback loops to enhance service levels across our sites with regards to preferred vendors and Operational teams at our Partner-Managed sites.
  • Accountable for the Operational upkeep and services of our EMEA MLA facilities taking a strategic, forward-thinking approach considering short, medium and long-term objectives and deliverables.
  • Ownership of all facility upkeep (both internal & external), handover and handback in conjunction with Netflix productions to ensure that all standards are exceeded with regards to cleaning and condition through quality management control.
  • To manage and benchmark success of all preferred vendors through the management of Service
  • Level Agreements and Key Performance Indicators in conjunction with our contractual MSAs (Master Service Agreements).
  • Sign off vendor works upon completion to ensure that standards have been delivered, expectations have been met and that VFM has been achieved.
  • Delivering and implementing Planned Preventative Maintenance and Upkeep schedules across our UK and EMEA sites.
  • Enhance existing systems and procedures to drive efficiencies in the management of services, continually working to improve and identify consolidation opportunities to achieve value for money.
  • Any other duties considered appropriate and in the best interest of Netflix.
  • Maintain internal communication with regards inspection reports, progress on works, issues, repairs and recharges.
  • To participate in the procurement and engagement of vendors required to support the delivery of service to our in-house and creative teams across our EMEA MLA (Master Lease Agreement) sites.
  • Strong understanding of budgeting, financial accountabilities as well as software application to enhance the department’s efficiencies driving effectiveness.
  • Work closely with Netflix Security & Safety teams to provide our productions with a safe working environment and that Studio Regulations are upheld.
  • Maintain a full inventory of all MLA fixtures, fittings and furniture by utilising in-house asset tracking systems.

Requirements:

  • Good understanding of Health & Safety at Work Act 1974 and knowledge of how this applies within a Studio environment.
  • 5+ Years of practical experience at Manager level and seasoned within a Studio Facility / Real
  • Estate / Media industry.
  • Proficiency in Google Docs, Sheets, GMail, MS Word and MS Excel.
  • Understanding and ability to work when required on multiple timezones.
  • Willingness to make informed decisions and think outside of the box.
  • Ability to travel between UK / EMEA and occasionally International sites.
  • Strong understanding of contractual requirements and benchmarking mechanisms to deliver success.
  • Access to high-quality support vendors in region.
  • Team player with an ability to run multiple M&E projects and programmes simultaneously within a fast-paced environment.
  • Willingness to continue learning to ensure understanding of current production processes, equipment and studio facilities.
  • Excellent organisational and time management skills.
  • Strong understanding of financial and budgeting accountabilities.

About Netflix

Netflix is the world's leading streaming entertainment service with 209 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

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