Overview

Position Title: Permanent Contract

Company: Hermès

Location: Nottingham, UK

Job Description

Reporting to the Department Store Business Manager, you will be the dedicated Hermès Fragrance & Beauty ambassador for the Hermès Fragrance & Beauty counter.

Responsibilities:

  • Maintain high housekeeping standards, contribute to essential sales tasks and ensure customers enjoy a unique experience (cleanliness, supplies, inventory, labelling)
  • Put in place point-of-sale promotional events and use the materials according to the guidelines supplied by the operational marketing department
  • Share your skills and expertise with other ambassadors, Hermès Beauty and Fragrance Experts and Head Office team members

Requirements:

  • You pay close attention to the cleanliness and tidiness of the sales space
  • You ensure you are always highly presentable
  • Being in direct contact with our customers, you are enthusiastic and have engaging interpersonal skills
  • You have an excellent way with words, and enjoy evoking imagery for customers through stories and anecdotes
  • With a strong sense of service, you are particularly aware of the needs of people around you and demonstrate empathy and openness
  • You enjoy working within a high energy sales environment
  • You have a strong team spirit and share your experiences and expertise with enthusiasm
  • You are passionate about fragrance and beauty

About Hermès

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.

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